We currently only ship within the UK. We have had to temporarily suspend shipping to countries outside the UK but hope to resume this soon.
You can now choose our courier delivery service for local deliveries. This allows you to order more items and still pay the same shipping rate and in addition you also receive your packages sooner.
We aim to process and dispatch all orders within 3 - 4 working days. (This does not include Bank Holidays)
*If you require your order to be sent via a particular courier, please contact our office at firstname.lastname@example.org with details of your preferred courier after placing your order and we will amend your delivery cost accordingly*
Please be aware that processing times and delivery may be affected by COVID19. Please consider this when placing your order.
Orders shipped via our untracked shipping are non refundable.
* Please see 'Refunds' for more 'Terms' on our free untracked Shipping
Our polishes are proudly 10 Free meaning they are FREE from 10 of the following harmful chemicals (see individual polish for details)
Dibutyl Phthalate (DBP), Formaldehyde, Formaldehyde Resin, Toluene, Camphor, Xylene, Ethyl Tosylamide, Triphenyl Phosphate, Paraben, Fragrance and Animal Products
Our lacquers are Cruelty Free and Vegan Friendly
Our ingredients are sourced from reputable UK Suppliers and comply with Regulations (EC) 1223/2009.
Please read ingredients carefully and do not use our products if you are allergic to any of the following
HD Gloss Gel Base: Butyl Acetate, Ethyl Acetate, Nitrocellulose, Acetyl Tributyl Citrate, Adipic Acid / Neopentyl Glycol / Trimellitic Anyhdride Copolymer, Isopropyl Alcohol, Adipic Acid / Fumaric Acid / Phthalic Acid / Tricyclodecane Dimethanol Copolymer, Stearalkonium Hectorite, Trimethyl Pentanyl Diisobutyrate, Sucrose Acetate Isobutyrate, Stearalkonium Bentonite, Diacetone Alcohol, Citric Acid
Gloss Pearl base: Butyl Acetate, Ethyl Acetate, Nitrocellulose, Acetyl Tributyl Citrate, Phthalic Anhydride / Trimellitic Anhydride / Glycols Copolymer, Isopropyl Alcohol, Stearalkonium Hectorite, Adipic Acid / Fumaric Acid / Tricyclodecane Dimethanol Copolymer, Citric Acid
Clear Glitter base: Butyl Acetate, Ethyl Acetate, Isopropyl Alcohol, Nitrocellulose, Adipic Acid / Neopentyl Glycol / Trimellitic Anhydride Copolymer, Acetyl Tributyl Citrate, Silica Dimethyl Silylate, Methoxyisopropylacetate, CI 60725
HD Glitter Base: Ethyl Acetate, Butyl Acetate, Adipic Acid / Neopentyl Glycol / Trimellitic Anhydride Copolymer, Nitrocellulose, Styrene / Acrylates Copolymer, Isopropyl Alcohol, Alcohol Denat., Sucrose Acetate Isobutyrate, Silica, N-Butyl Alcohol, Diethylhexyl Adipate, Benzyl Alcohol, Benzophenone-1, Trimethyl Pentanyl Diisobutyrate, Stearylkonium Bentonite, Diacetone Alcohol, CI 60725 (Violet 2)
++ All lacquers may contain the following pigments:
[+/- Acetone, Acetyl Tributyl citrate, Acrylic, Aluminium, Aluminum Hydroxide, Aluminium oxide (Alumina), Azobenzene (Butyl - Methoxydibenzoylmethane), Barium Oxide, Barium Sulfate, Benzophenone 1, Bis (Glycidoxyphenyl) Propane / Bisaminomethyl-Norbornane Copolymer, Bisphenol A, Borosilicate, Butyl alcohol, Butyl Stearate, Calcium Sodium Borosilicate & Calcium Aluminium Borosilicate, Cetyl Alcohol (Hexadecanol), Cholesteric liquid polymer pigment, Cholesterol, Chromium, Citric Acid, Copper phthalocyanine, Dimethicone, Epoxy resins, Ethylene Vinyl Acetate Copolymer, Ferric Ammonium Ferrocyanide, Fluoran, Fluorophlogopite, Glycol n-Propyl Ether, Lecithin, Leucoson, Magnesium Fluoride, Melamine, Melamine formaldehyde, Melamine formaldehyde resin, Methyl Stearate, Oxazine, Phenyl Methicone, Phthalic Anhydride/Trimellitic Ahydride/Glycols Copolymer, Polybutylene Terephthalate, Polyester-3, Polyethylene Terephthalate, Polyhydroxystearic Acid, Polyurethane-11, Polyurethane 33 Binder, Polyurethane Coating, Polyvinyl Alcohol, Polyvinyl Butyral, Potassium Nitrate, Propyl acetate, Silica, Silica Silylate, Silicon Dioxide (Silica), Silver (Ag), Sodium Nitrate, Solvent yellow 114, Stearalkonium Bentonite, Stearalkonium hectorite, Strontium Aluminate europium doped, Styrene/Acrylates , Synthetic fluorphlogopite, Synthetic Mica, Triethoxycaprylylsilane, Tri Functional Acrylate, Triethoxycaprylylsilane, Trifunctional Acrylic Polymer, Trioctanoin, Triphenyl phosphate, Zinc / Zinc Sulphide, Zinc Oxide, [4-(diethylamino)phenyl]-3-(1-ethyl-2-methyl-1H-indol-3-yl)phthalide, 6'-(diethylamino)-3'-methyl-2'-(octylamino)spiro[isobenzofuran-1(3H),9'-[9H]xanthene]-3-one, 3,3-bis(1-butyl-2-methylindol-3-yl)-2-benzofuran-1-one (IUPAC name), CI 11710, CI 15850, CI 15880, CI 15985, CI 16035, CI 19140, CI 42090, CI 45350:1, CI 45370, CI 45380, CI 45410, CI 47000, CI 47005, CI 60725, CI 60730, CI 74160, CI 74260, CI 75470, CI 77000, CI 77002, CI 77007, CI 77019, CI 77266, CI 77288, CI 77289, CI 77480, CI 77491, CI 77492, CI 77499, CI 77510, CI 77742, CI 77820, CI 77861, CI 77891]
Vitamin Intensive Base Coat: Ethyl Acetate, Butyl Acetate, Isopropyl Alcohol, Adipic Acid / Neopentyl Glycol / Trimellitic Anhydride Copolymer, Nitrocellulose, Acetyl Tributyl Cirtate, Benzophenome-1, Tocopheryl Acetate, Retinyl Palmitate, Aqua, Panthenol, Limonene, Ubiquinone, Citrus Medica Limonum Peel Oil, Calcium Pantothenate, Alpha-Pinenes, Citral, CI 60725 (Violet 2)
Ultra Shine Top Coat: Ethyl Acetate, Isopropyl Alcohol, Butyl Acetate, Cellulose Acetate Butyrate, Acrylates Copolymer, Trimethyl Pentanyl Diisobutyrate, Triphenyl Phosphate, Benzophenome-1, Diisopropanolamine / Methylhexahydrophthalic Anhydride Nonanoate Copolymer, Dimethicone, CI 60725 (Violet 2)
We do not currently offer free samples for testing, goodie bags or subscription boxes. You can visit us at our next Pop Up which is a great opportunity to sample our polishes. Check HERE to see where we’re popping up next
REFUNDS / RETURNS
We will happily replace or refund on Damaged products.
We will only replace items if they are defective or damaged.
* We will NOT replace unwanted products even if unused. Please note that we check every item for damage before packaging.
We will require clear photographic proof of the damage within 12hrs of delivery. We will only replace if we are satisfied that the damage is genuine. Due to the nature of our products, replacement is dependant on stock availability. If that item is out of stock, we will replace your item with a similar item.
Please bear in mind that nail polish shades may appear different on the nail to what’s in the bottle especially as it’s layered onto the nail. It may also change appearance under different lighting (artificial light/ natural light).
If you require a replacement please send us an email at email@example.com within 12hrs of delivery and we will get back to you.
MISSING / UNDELIVERED / LOST
We “May” replace or refund lost/ undelivered packages, after a full investigation has been carried out by the Shipping company. Replacement or Refund will depend on the results of the investigation.
* We WILL NOT replace / refund missing orders where Untracked Shipping' has been chosen at checkout. We strongly recommend you choose a tracked service when placing your order.
* We WILL NOT replace / refund orders that have missed delivery and where you have not made redelivery arrangements, leading to the destruction of the package by the shipping company.
Please report any lost packages to firstname.lastname@example.org.
Please note we are unable to issue any refunds before an investigation has been carried out
Please note if the investigation comes back stating your claim to be fraudulent, we are not obligated to refund your order
We will pay the shipping cost for any replacements we send.
Depending on where you live, the time it may take for your replacement to reach you, may vary.
PLEASE "DO NOT" ATTEMPT TO RETURN ANY ITEMS TO US WITHOUT INSTRUCTIONS FROM US TO DO SO FIRST, AS YOUR ITEM WILL "NOT" BE ACCEPTED AND MAY BE DISCARDED UNLESS YOU WISH US TO RETURN IT TO YOU IN WHICH CASE YOU WILL BE RESPONSIBLE FOR ANY SHIPPING COST.
Making a Purchase from our Company acknowledges that you agree to our Terms.
Subject to Change
Thank you for your patience.
Royal Mail and our courier allows 10 days before a package can be recorded as missing.
If you haven't received your parcel 10 working days after your order please contact us at email@example.com
We are an online based boutique and Pop Up Service. However due to Covid19 we will not be hosting any Pop ups until further notice.
Email the team at firstname.lastname@example.org